Stratton Amenities is a leading provider of luxury hospitality services, specializing in creating exceptional resident experiences for multifamily properties across the country. We pride ourselves on delivering professional, reliable, and seamless services tailored to each client’s unique needs.

Position Summary
The Dock Attendant & Bike Room Attendant ensures the seamless operation and organization of the loading dock, deliveries, and bike room facilities, contributing to a well-maintained and welcoming environment for residents and staff. This role requires excellent organization, attention to detail, and a strong sense of hospitality.

Shifts: Part-Time/Full-Time

Key Responsibilities

• Maintain Loading Dock: Ensure the loading dock area is clean, organized, and free of obstructions. Monitor and coordinate vendor and delivery access to avoid congestion.
• Manage Deliveries: Receive, log, and organize deliveries for residents and property management. Coordinate communication with residents for package pickups.
• Assist with Move-In and Move-Out: Facilitate a smooth process for resident move-ins and move-outs. Provide directions and support for vendor access during moving activities.
• Oversee Public Bike Room: Monitor and maintain the public bike room to ensure security and organization. Assist residents with bike storage access and related inquiries.
• Compliance with City of Cambridge Guidelines: Ensure operations align with local regulations and standards for bike storage and loading dock use.
• General Responsibilities: Act as a point of contact for deliveries, residents, and vendors. Report any maintenance or safety concerns to property management promptly. Maintain a professional, courteous demeanor at all times.

Qualifications

• Previous experience in a customer service, hospitality, or logistics-related role preferred
• Strong organizational and multitasking skills
• Ability to work independently while maintaining a team-oriented attitude
• Basic computer skills for logging deliveries or vendor schedules

Physical Requirements

• Ability to lift up to 50 lbs as needed for package handling
• Prolonged standing, walking, and occasional bending or lifting

Stratton Amenities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin.